How we’re improving access to mental health

At Just Us, we believe that mental health is health. In a province like New Brunswick, where access to support can be limited and financial strain is a barrier for many, we’ve made it our mission to close that gap. This past year, we took major steps forward—and the impact is real, measurable and deeply human.

Reaching those who would otherwise go without

One of the most telling results from our recent Annual General Meeting (AGM) was this: over 60 per cent of our clients shared that, without our services, they wouldn’t have been able to access mental health support at all. That’s more than half of the people we serve—neighbours, coworkers, friends—who would’ve had to navigate their mental health struggles alone due to cost.

This sobering reality is exactly why we exist. And it’s why we work every day to make sure no one in our community has to choose between their mental health and their rent, groceries or medication.

Every story matters

When we look back at the past year, the numbers tell a powerful story:

• 1,743 free and low-cost counselling sessions were provided to people in need

• 359 individuals received one-on-one support tailored to their unique challenges

• 100 per cent of surveyed clients said the challenges that brought them to us were addressed through our support

• 31 community education sessions helped raise awareness and reduce stigma

• 12 new counselling interns received hands-on training and supervision, helping grow the next generation of compassionate mental health professionals

Each of these numbers represents something much bigger: a parent getting the support they need to be present for their kids, a young person learning how to manage anxiety for the first time, an elder feeling heard and respected, or a survivor finding strength in healing.

It’s about more than counselling

While one-on-one counselling is a cornerstone of what we do, our work doesn’t stop there. Mental health care is also about prevention, education and empowerment. That’s why we delivered 31 presentations to community groups, workplaces and schools across New Brunswick.

These sessions are designed to reduce stigma, increase understanding and create safer, more informed spaces for everyone—whether someone is living with a mental health challenge or supporting a loved one who is. 

Training tomorrow’s counsellors

One of our proudest achievements this year is the training and support we provided to 12 new counselling interns. These are graduate-level students in counselling psychology who are now equipped to bring empathy, skill and understanding into our communities.

Through supervised placements with Just Us, interns gain real-world experience, while our clients benefit from increased availability of support. It’s a win-win that helps build a more sustainable future for mental health services in New Brunswick.

What this means for our community

When we say “improving access,” we mean much more than offering appointments. We mean breaking down walls that often stand between people and the help they need, whether they be financial, geographical or emotional.

And when 100 per cent of our surveyed clients tell us that their issues were addressed through our support, that tells us we’re not just reaching people, we’re reaching them in a way that matters. It means that the support they receive is actually helping them feel better, cope better and move forward.

You help make this possible

As a not-for-profit, we rely on the support of donors, partners, volunteers and people who believe that mental health is a community responsibility. Whether you’ve attended a fundraiser, shared our posts, referred a friend or simply told someone about us, you’re helping to create real change.

And if you’re just discovering Just Us, welcome. We’re here for you.

Looking ahead

The mental health landscape in New Brunswick is still full of challenges, but it’s also full of hope. This past year showed us what’s possible when compassion meets action. It showed us that when barriers are removed, people thrive.

As we look to the year ahead, our commitment is stronger than ever: to offer care without judgment, support without conditions, and a space where everyone, regardless of income, can feel seen, heard, and valued.

If you or someone you know is struggling, please reach out. We’re here. And if you want to help us continue this vital work, consider donating, volunteering, or simply spreading the word.

Because mental health should never be out of reach. And together, we’re making sure it isn’t.